FREQUENTLY ASKED QUESTIONS
How will you deliver my order?
Your order will be delivered to you through a Registered Courier Service at the address you have mentioned as ship to address in your order. In case of Cash On Delivery order, the courier will collect the money in cash from you when he delivers the order.
How long will my order take to arrive?
Your order will usually reach your doorstep between 1 to 3 working days from the date of order. However the delivery can take up to 7 working days during busy holiday season or our mega sales events.
How do I use a Gift card or voucher code that was issued to me?
You will see a field named “Gift Card or Credit Voucher” during your checkout. Enter the code in this field and you will get the promised discount or credit.
Can I open Cash on Delivery Package without making the payment to the Courier first?
No. You cant open the package without making the payment to the courier. We sell everything with a 30 Days No Questions Asked Money Back Guarantee. If you do not like anything, please return it and we will give you a refund (less the shipping charges) or an exchange voucher.
I have bought an item on promotion or with a Discount Code. What amount will you refund me?
For items purchased on sale, if a refund is allowed on the sale item, the amount refunded will be the exact amount paid for the item, and not its original value.
For example: If you purchased an item on sale for Rs. 500 and its original value was Rs. 1000, we will refund you Rs. 500 only.
Do you offer international deliveries?
No, we do not offer international deliveries and shipments as of now.